FAQ
Welcome to-Hongking Industrial co.,limited

FAQ

1.How to get a quotation.
Below is the information we need for a quotation.It is highly appreciated if you can let us know all the information in email.If you feel these information is too much,please at least send us the Gerber File and let us know the QTY and surface finish of the board.If you do not have the Gerber File yet,please let us know the size and layers of the board.Thank you.
1 Your company name(if no company name,then just ignore it)
2.Your name
3.Phone number(cell phone number is also ok)
4.Address
5.Country
6.Gerber File
7.Quantity
8.Layer
9.Surface finish (No lead free HAL,lead free HAL,Immersion Gold,Immersion Tin,etc)
10.Board Length
11.Board Width
For PCBA orders,please send us the Gerber file and BOM.
E-mail to us to get a quote.No Hassle.
[email protected]
2.How long will it take to get a quote? 
A:For PCB quote,it will be ready in 24 hours.For PCBA quote,it will be ready in 48 hours.
3.Can you perform an electrical test on our boards? 
A: Yes,all of the boards will be tested before shipment.For small quantity orders,the boards will be tested by flying probe.For large quantity orders,the boards will be tested by test fixtures.
4. What format can you read?
A.We prefer to receive Gerber data, HPGL, extended Gerber CAM350 (RS274X) or ACAD DWG/DXF, but if you cannot output in these formats, send your design data and we will make the files for you.
5.Will my designs be kept confidential when I send them in for manufacturing?
A:No one besides the required parties involved in the fabrication of your PCBs will have access to your designs. We may countersign the non-disclosure agreement. We will store your gerber files securely for future re-orders.
6.What are the minimum and maximum number of boards I can order from Linke Electronics?
A:Actually we have no MOQ. Even one piece, we will do our best and try to meet our customers’ satisfaction. In a word, we provide manufacturing services for orders of any volume. We will work as hard on an order of one piece as an order of a thousand pieces!
7.What is RoHS? Will I have to pay extra for them?
A:RoHS stands for Restriction of Hazardous Substances and is part of the European legislation aimed at reducing toxic components in consumer electronics. Bright Circuits provides comprehensive RoHS manufacturing and assembly services at no extra cost.
8.What certifications have you got right now?
A:By now we have been approved by UL,RoHS and ISO 9001:2008. We strictly comfort to International Standard.
9.Which services do you use for shipping?
A:We currently use DHL,FedEx,UPS,TNT,or EMS.
10.What can I expect in terms of the quality of your PCBs?
A: All of our manufactured boards conform to the ISO 9001 standard of quality. All boards are UL approved and E-tested. We guarantee the quality of our boards. If there is ever a defect, send us the PCBs back and we will make a new batch at no charge (must be done within 30 days after receiving shipment). 
11.What payment methods do you accept?
A: We accept all major credit cards (Visa, MasterCard, American Express, Discover) as well as Paypal, Western Union.For larger orders,we prefer to use Bank TT,cause there will be less charges.